Privacy Policy – Matkafun Book
Last Updated: October 2026
Matkafun Book respects your privacy and is committed to protecting personal information provided while using our website and related services.
1. Information We Collect
We may collect information you voluntarily provide, including your name, mobile number, delivery address, order details and customer support messages. Basic technical and network information may also be used for normal operation, security and troubleshooting.
2. Account Information
Users may create an account using a mobile number and password. Account information is used to provide access to shopping, order and support features.
3. Orders and Delivery
When you place an order, information such as selected books, price, delivery address and order details may be used to process, fulfill and support the order.
4. Payments
Payments may be completed through supported third-party payment services. Matkafun Book does not ask users to disclose UPI PINs, banking passwords, card PINs or other confidential banking credentials.
5. Customer Support
If you contact us through WhatsApp, email or another support channel, information you provide may be used to respond to and resolve your request.
6. How We Use Information
- Provide and maintain services
- Manage accounts and orders
- Provide delivery and customer support
- Improve performance and user experience
- Prevent misuse or unauthorized activity
- Comply with applicable legal requirements
7. Data Sharing
We do not sell users' personal information. Information may be shared when necessary to provide requested services, such as with delivery or payment service providers, or where required by law.
8. Data Security
We use reasonable measures to protect personal information. No internet-based service or electronic storage method can be guaranteed to be completely secure.
9. Third-Party Services
The service may interact with payment apps, WhatsApp, email applications and external websites. Those services operate under their own terms and privacy policies.
10. Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain order or transaction records, resolve disputes, prevent fraud and comply with legal obligations.
11. Account and Data Deletion
Users may request account or personal data deletion by contacting support. We may request reasonable verification before processing a deletion request. Certain records may be retained where legally or operationally required.
12. Children's Privacy
Matkafun Book is not intended to knowingly collect personal information from children in violation of applicable laws.
13. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
14. Contact Us
App/Website: Matkafun Book
Website: https://shop.matkabook.co
Email: zynovatechnologiespvtltddovelp@gmail.com
WhatsApp Support: +91 95790 46487